DEPOSIT:
We require a 20% non-refundable deposit to secure the reservations once confirmed. Any additional payment due for airline tickets is also required at time of deposit (airline tickets are non-refundable).

PAYMENT:
We need to receive a full payment in NOK not later than 30 days prior to the commencement of the tour. We prefer bank transfer, but we also accept credit card payments. Once the payment is received, we will send you the vouchers and the final itinerary.

CANCELLATION AND REFUND POLICY:
80% refund minus the deposit will be granted if we receive a written cancellation between 30 and 8 days prior to the commencement of the tour with Norwegian Adventures AS. Thereafter no refund will be given.
If any of the services included in the travel package sold by Norwegian Adventures AS are being cancelled due to bad weather or if any of our suppliers cannot perform their services as promised, we will do our utmost to offer an alternative. If not, that particular part of the package price will be refunded.

BANK TRANSFER DETAILS:
Ben. Accno/IBAN: NO2716040330155
Ben. Name: NORWEGIAN ADVENTURES AS
Ben. Address: Camilla Colletts vei 9b, N-0258 Oslo, Norway
Bank info.:
Ben. Bank name: DNB BANK ASA
Address: 0021 Oslo, Norway
Ben. Bank Swift: DNBANOKKXXX
Corr. Bank: Bank of New York
ABA/Routing: 021000018
Corresponding BIC: IRVTUS3NXXX

PLEASE NOTE THE FOLLOWING REGARDING CHARGE ON CLIENT’S CREDIT CARD:
The client’s credit card will be charged in our local currency (NOK) and will be exchanged by the client’s bank at the exchange rate applicable on the day the bank processes the charge.
For this reason, there may be a variation in the USD price quoted to the client and the actual rate processed on the client’s credit card.

1. Processing of personal data

When you use our website, shop with us and/or are in contact with us, we will process personal data about you. Below you will therefore find information about the personal data that is collected, why we do this and your rights related to the processing of your personal data.

2. Head of processing

The head of processing the personal data is:

Jan Sortland; Norwegian Adventures.

Jan Sortland’s contact information is:
Address: Camilla Collettsvei 9b
Email: jan@norwegian-adventures.com
Telephone: +47 97135272
Corporate ID: NO984621256mva

For any questions you may have about our processing of your personal data, please send an e-mail to jan@norwegian-adventures.com

3. Personal data processed, purpose and basis for processing

We collect and use personal data for different purposes depending on who you are, how we contact you and which of our services you use.

Below is an overview of different processing activities and what information we may process for each individual activity and on what legal basis.

3.1 Ordering
When you place an order with us, we process your information in order to be able to carry out our obligations under our agreement with you. We then process your contact information such as name, address, telephone number, email address and payment information in order to fulfill the agreement with you.

The legal basis for the processing is the EU General Data Protection Regulation, Article 6(1)(b).

3.2 Communication and contact
We also use your contact information to respond to inquiries that we receive and to provide you with relevant information in connection with your purchase. The purpose of the processing is to provide you with relevant and good customer service and ensure efficient customer administration.

The legal basis for the processing is the EU General Data Protection Regulation, Article 6(1)(b) and/or f).

3.3 Development of new and existing services
We may also process personal data to develop our services and products and have a legitimate interest in carrying out such processing. The legal basis for the processing is the EU General Data Protection Regulation, Article 6(1)(f).

3.4 Recruitment
When recruiting, we may process your name, contact information, CV, application, tests, etc. to process your job application.

The processing is based on GDPR Article 6(1)(b) to take steps based on the application with a view to concluding an employment contract. The personal data is collected from the applicant and from references provided.

4. Sharing of information

We do not share your personal data with others unless there is a legal basis for this, including when such sharing is necessary to fulfill our agreement with you or there is a legal basis that requires us to release the information.
In some cases, we use data processors to process personal data on our behalf, this applies, for example, where we use system providers or other providers that are necessary to fulfill the purposes stated in this privacy policy. In such cases, we have entered into necessary agreements to ensure that the information is used in accordance with applicable personal data regulations.
We may also share information with public authorities when required by law or decision from an authority.

All processing of personal data that we carry out takes place within the EU/EEA area. Your information may also in some cases be transferred to partners or other parties located outside the EU/EEA area. We then take the necessary precautions to ensure that the information is protected in accordance with applicable personal data regulations. You can find out what basis has been used for the transfer by contacting us.

5. Storage period

We store your personal data with us for as long as is necessary for the purpose for which the personal data was collected.

Information that we are obliged to retain under the Accounting Act will be stored for up to 5 years, in accordance with the requirements of the law.

6. Rights of the data subject

You have the right to request access, rectification or erasure of the personal data we process about you. Furthermore you have the right to request restriction of processing, object to processing and the right to data portability.

To exercise your rights, you can contact us at jan@norwegian-adventures.com . We will respond to your request as soon as possible, and no later than within 30 days.

We may ask you to confirm your identity or provide additional information before we allow you to exercise your rights against us. We do this to ensure that we provide access to the right person.

7. Complaints

If you are not satisfied with our processing of personal data, you can contact us at jan@norwegian-adventures.com

You also have the right to complain about our processing of personal data to the Norwegian Data Protection Authority. You can find information on how to contact the Norwegian Data Protection Authority on the Norwegian Data Protection Authority’s website: www.datatilsynet.no .

8. Changes

We need to update our privacy policy as we develop new products and services. If we make major changes to our privacy policy, we will also be able to contact you through, for example, e-mail or other channels to inform you of the change. Otherwise, updated information will always be readily available on our website.